FINANCIAL SERVICES PLANNER (Exempt Market)
Mission:
Utilize the acquired in-depth knowledge of financial products* to support the private client relations advisors (PCRA) and senior planners in their after sales process.
Vision:
Become the financial product champion in company’s eyes to ensure successful customer journey.
Responsibilities
- Successful Customer Journey
- Enforce guidelines and procedures applicable to a specific product to ensure a successful journey for TIMC’s customers.
- Ensure clients receive clear requests and call to actions from advisors or senior planners in order to keep them on track.
- Support and assist Advisors deliver superior advisory services to clients.
- Solicit the full attention and commitment of PCRG and financial products' partners to complete transactions.
- Matching Solutions
- Upon completion of KYC form by the PCRG Advisors, validate product suitability for customers.
- Report suitability to senior planner and CCO for approval.
- Establish a plan that drives business for cross-selling opportunities.
- Operational & Administrative Tasks
- Review various client documents, compare with the list of required documents and then communicate feedback and findings to Senior Planners, CCO and advisors.
- Update client database to ensure it reflects current & accurate information at all time. Make sure to keep reminders for advisors with deadlines.
- Prepare some correspondence destined to clients / partners / agents;
- When necessary, prepare and send couriers
- Make necessary scans and copies and save them in clients’ file (physical or digital). Make sure they are properly labelled.
- Produce trade confirmations and quarterly client account statements for EMD Market products
- Provide clients with their Trade confirmations and quarterly client account statements in a timely manner
Qualifications
- Diploma in Administration (or equivalent)
- 2 years of work experience in the financial sector
- Strong analytical skills
- CAIA, CFA certification would be an asset
- Intermediate accounting understanding (Capacity to understand FS)
- Strong written Communication skills in English and French
- Good spoken Communications skills in English and French
- Extremely well-organized and able to manage multiple priorities at once
- Attention to details
- Comfortable working independently as well as in a team setting
- Great command of Office Suite (Word, Excel, Outlook)
Now is the time to embark in our journey of changing an industry! Experience growth in our dynamic team of young professionals and see where your career at TIMC can take you!
*The exempt market describes a section of Canada’s capital markets where securities can be sold without the protections associated with a prospectus, hence the importance of having in-depth knowledge of our products and security issuers. Exempt market products provide investors an opportunity to diversify their investment portfolios with alternative asset classes.
